Shop in U.S. stores and receive in Colombia with EncargoGo

It happens to you all the time: you find exactly the product you wanted in a U.S. store—some AirPods, a Nintendo Switch 2, a specific spare part, that brand that doesn't reach us here—and at the moment of payment, the cold shower hits: "we don't ship to your country." Or worse: the only way out is to rent a mailbox in Miami, pay a monthly fee, and pray you don't get a surprise customs bill upon receipt.

EncargoGo was born exactly for that problem. It is a platform that lets you buy from U.S. stores that don't ship to Colombia and receive the order at your doorstep with a single all-inclusive final price —product, international shipping, tariffs, taxes, and their fee—paying in pesos and without the need for a mailbox. You can see how it works and create your free account at EncargoGo. In this guide, I explain, without exaggeration, how it works, when it's worth it, and the fine print that actually matters.

Honesty first: EncargoGo is a young company (launched in September 2025) and still has little public review history, although its logistics muscle—the courier SkyPostal—does have decades of experience delivering packages to Latin America. Therefore, the sensible recommendation is to test it with a small first order before betting on a large purchase.

What EncargoGo is (and why it's not a mailbox)

A virtual mailbox gives you a U.S. address for the store to ship to; then you manage the forwarding to Colombia, pay a monthly or per-shipment fee, and usually, taxes arrive separately. EncargoGo eliminates that middleman: you don't handle addresses or customs paperwork. You enter the product you want, see a final price in pesos, and if it works for you, you pay. The purchase, payment, and delivery go as a single experience.

Behind it is Smarter Commerce LLC, with an identifiable founder (Lukas Henderson Thaler), recognized payment processors, and SkyPostal as a logistics partner. An important detail to avoid confusion: EncargoGo is not the same as Encarguelo.com, a different and poorly rated company that appears in almost all searches. If you read reviews, make sure they are for the correct service. If you want to compare with the traditional route, also read our guide to mailboxes and parcel services in Colombia.

How it works, step by step

1. Paste the link or search for the product from a U.S. store (Amazon, Walmart, Costco, Target, Best Buy, eBay, Shopify stores, and thousands of brands). There is also a free Chrome extension and an AI assistant, "GO," to search and compare.
2. See the final price with their "SmartCalculator": it breaks down product, international shipping, tariffs, taxes, and exchange rate, all before paying.
3. Pay in local currency securely. Prices are shown in pesos; check at checkout which payment methods are available to you.
4. Receive it at home via SkyPostal, with end-to-end tracking. EncargoGo estimates about 5 to 8 days, although it clarifies that the time varies depending on the product and the store.

What it really costs: the "all-inclusive" price

There is no mailbox monthly fee: the account is free and you only pay when you order. The price you see brings together five parts that EncargoGo shows before paying: product price, international shipping, tariffs, local taxes, and the EncargoGo service fee. The company does not publish its exact formula, so the only concrete data is their own example.

In the Colombia example shown by EncargoGo (consulted in June 2026), some AirPods Pro 2 come to USD 278.15 in total: product USD 199, international shipping USD 43.82, customs USD 15.92, taxes USD 9.95, and EncargoGo fee USD 9.46. In that specific case, their fee is equivalent to about 5% of the product value, but take it as a reference, not as a published fixed rate. To calculate how much that is today in pesos, see our free tools with today's dollar.

And let's be fair: EncargoGo won't always be the cheapest. It might be more cost-effective to buy directly on Amazon when it offers shipping to Colombia and estimated tax deposit, use Mercado Libre's international purchase, or simply buy locally if the product is already available here. The golden rule is to compare the final total, including taxes and delivery, before deciding.

Taxes and customs in Colombia: what you need to know

Here EncargoGo promises its biggest advantage: including and prepaying tariffs and taxes "when applicable," so you don't get an extra charge upon receipt. As general context: under the Free Trade Agreement between Colombia and the United States, courier shipments of U.S. origin with a value of up to USD 200 are normally exempt from tariffs.

VAT was more complicated during 2026. An emergency decree from late 2025 (Decree 1474 of 2025) lowered the threshold to USD 50, but it was suspended by the Constitutional Court in early 2026 (Auto 082) and then the emergency was declared unenforceable in April 2026, so the criteria returned to the USD 200 mark, according to DIAN concepts. Since this was in dispute—and the exemption applies only to non-commercial shipments of FTA origin with fewer than six identical units—confirm the current final cost before buying. (General information, not tax advice.)

When it's worth it (and when it's not)

EncargoGo shines when you want something from the United States that is not sold or costs much more in Colombia. The most typical cases:

• Apple and electronics: iPhone, iPad, AirPods, MacBook, and cameras usually cost significantly more in local stores.
• Consoles and gaming: for equipment like the Nintendo Switch 2 or the PlayStation 5, the price gap compared to Colombia is among the largest (press comparisons from 2026 place it at nearly half as expensive again here).
• Computer and cell phone parts and accessories that are difficult to find locally.
• Tools and niche brands (DeWalt, Milwaukee, Ryobi), sneakers and fashion from brands not distributed in the country, and baby items.
• Black Friday season (late November), the best window to bring products from the U.S.

When NOT to? If the product is already sold in Colombia at a similar price, if you are importing many identical units (it is no longer a personal shipment), or if the sum of shipping + fees + taxes wipes out the savings. For local second-hand bargains, first check the Colombia Move electronics section.

Frequently Asked Questions

What is EncargoGo and how is it different from a virtual mailbox?

It is a platform for shopping at U.S. stores that do not ship to Colombia and receiving the order at home with an all-inclusive final price (product, shipping, tariffs, taxes, and their fee), paying in pesos. Unlike a mailbox, you do not need a U.S. forwarding address or pay a monthly mailbox fee. This is the model EncargoGo describes in 2026.

How much does it cost and do I really save by buying through EncargoGo?

It depends on the product. The account is free and you only pay when ordering; the final price already includes shipping and taxes (in the example of the AirPods Pro 2 from June 2026, their fee was about 5% of the product). Save when the item costs much more in Colombia, but always compare the final total with Amazon direct or local options.

Is EncargoGo reliable or is it a scam?

It is a real service, not a scam, and should not be confused with Encarguelo.com (a different, poorly rated company). It has a legal entity (Smarter Commerce LLC), an identifiable founder, and SkyPostal as a logistics partner. That said, it is a new brand as of 2025, with little review history and no clearly published refund guarantee, so it is best to start with a small first order.

Will I have to pay additional customs taxes upon receipt?

EncargoGo claims to include and prepay tariffs and taxes in the final price to avoid surprise charges. As current context in 2026: U.S.-origin courier shipments up to USD 200 usually do not pay tariffs due to the FTA, and the VAT threshold pointed back toward USD 200 after that year's legal dispute. Confirm the final cost before buying; this is general information, not tax advice.

How does the "Give $25, get $25" program work?

According to EncargoGo (June 2026), you share your referral link. Your guest receives USD 25 off their first eligible order and you receive USD 25 in credit (not cash) when that order is completed. The key is that both sides require a minimum order of USD 150, the guest must be a new user, and the credit is reversed if the order is canceled.

How long does delivery to Colombia take?

EncargoGo estimates about 5 to 8 days via their partner SkyPostal, with end-to-end tracking. The company itself clarifies that the time varies depending on the product and the store, so take it as an estimate and not a guaranteed deadline. As a new brand in 2026, there are still few public delivery experiences in Colombia.

Where can I sell what I no longer use to fund my purchase?

In the Colombia Move electronics section. Posting your used cell phone, console, or computer is free, commission-free, and with direct contact with the buyer, and it helps you save up for the new equipment. If you need an account to receive payments instantly, check out our Nu account guide.

In summary

In summary: if that U.S. store didn't ship to you in Colombia, EncargoGo opens the door with a clear price in pesos and no mailbox needed. It is new, so start small, compare the total, and check the fine print. Used well, it is a convenient way to bring in what doesn't arrive here or costs too much.

Questions about a product, a store, or the final cost? Ask in the Colombia Move community: surely someone has already brought something similar and can tell you how it went.