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derecho-consumidor guides for real Colombia decisions

derecho-consumidor brings together 2 guides for readers researching derecho-consumidor, with practical context on derecho-consumidor.

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How Positive Administrative Silence Works for Public Utilities and Leases in ColombiaDerecho consumidorSeptember 14, 2026

How Positive Administrative Silence Works for Public Utilities and Leases in Colombia

If a public utility company in Colombia does not respond to you within 15 business days, the law considers your claim accepted. Learn about the deadlines, the procedure before Superservicios, and the legal limits regarding lease contracts.

How to Report Excessive or Abusive Water and Electricity Reconnection Charges to the SuperserviciosServicios publicosSeptember 13, 2026

How to Report Excessive or Abusive Water and Electricity Reconnection Charges to the Superservicios

Discover how to stop improper water and energy reconnection charges in Colombia using Law 142 of 1994, Positive Administrative Silence, and the Te Resuelvo portal.